Uncovering insights about customer needs and behaviours and mapping the interactive environment
Blue Latitude’s eSituation Analysis is a detailed and comprehensive examination of the current organisation and its external environment from a digital perspective.
We look at the business across three key domains:
1. The audience and their online needs and behaviours
2. The business / franchise or brand objectives
3. The competitive demands of the digital marketplace
In doing so we will often combine a number of our other service offerings including digital audit, persona development, competitive analysis, sentiment monitor, and environment mapping allowing us to identify strengths, weaknesses, opportunities and threats and develop a strategic direction that will seek to highlight information which may lead to the development of competitive advantage.
Key questions the work aims to answer: